Privacy Policy

Shakti Wearables
Last Updated: 06 February 2026

Shakti Wearables (“Company”, “we”, “us”, or “our”) values your privacy and is committed to protecting your personal information in compliance with applicable laws and platform requirements, including Google Play Developer Policies.

This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use our website, mobile application, wearable devices, and related services (collectively, the “Services”).

By accessing or using our Services, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

a. Personal Information

• Full name
• Email address
• Phone number
• Shipping and billing address
• Account credentials (if applicable)

b. Transaction Information

• Order details
• Purchase history
• Payment information processed securely through authorized third-party payment gateways

c. Device and Technical Information

• IP address
• Device model and operating system
• App version
• Browser type and version
• Mobile network information
• Crash logs and diagnostics
• Usage and interaction data

d. Communication Information

• Information shared when contacting customer support
• Feedback, complaints, and survey responses

e. Location Information

Our application may request access to your device’s location, including precise or approximate location data, only with your explicit permission.

Location access is used exclusively for safety-related functionality, such as:

• Sharing your live location with emergency contacts when initiated by you
• Enabling emergency assistance features within the app

We do not use location data for background tracking, advertising, or unrelated profiling purposes.

You may disable location permissions at any time through your device settings, though certain safety features may become unavailable.

f. Permissions Used by the Application

Depending on the features you use, the application may request access to:

• Location
• Bluetooth
• Notifications
• Camera
• Contacts (only if required for emergency contact selection)

Permissions are requested only when necessary for a feature and are not used beyond their stated purpose.

g. Children’s Privacy

Our Services are not directed toward children under the age of 18.

We do not knowingly collect personal information from children without verified parental or guardian consent. If we become aware that a child has provided personal information unlawfully, we will delete such data promptly.

2. How We Use Your Information

We use your information to:

• Process and fulfil orders
• Provide customer support
• Operate, maintain, and improve our Services
• Enable wearable and app functionality
• Provide emergency and safety-related services
• Send important transactional or service-related notifications
• Detect and prevent fraud, abuse, security incidents, or illegal activity
• Comply with legal and regulatory obligations
• Analyses app performance and user experience

We may use aggregated or anonymized data for analytics, research, and product improvement.

3. Legal Basis for Processing

Where required by applicable law, we process personal data based on:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests that do not override your rights and freedoms

4. Data Sharing and Disclosure

We do not sell your personal data.

We may share information with:

• Payment processing providers
• Shipping and logistics partners
• Cloud hosting and technology service providers
• Analytics and crash-reporting providers
• Government authorities or law enforcement where legally required

Third-party service providers are authorised to use your information only as necessary to provide services on our behalf and are required to maintain appropriate security measures.

5. Third-Party Services

Our Services may integrate third-party tools or SDKs, including analytics, payment processing, and crash reporting services.

These third parties may collect information in accordance with their own privacy policies. We encourage users to review those policies independently.

6. Data Security

We implement reasonable administrative, technical, and organisational safeguards to protect personal information against unauthorised access, misuse, loss, alteration, or disclosure.

Despite our efforts, no method of electronic storage or transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to:

• Provide the Services
• Fulfil the purposes described in this Privacy Policy
• Comply with legal obligations
• Resolve disputes and enforce agreements

After retention is no longer necessary, information is securely deleted or anonymised.

8. Cookies and Similar Technologies

Our website and Services may use cookies and similar technologies to:

• Improve functionality and performance
• Remember user preferences
• Analyses traffic and usage trends

You may manage cookie preferences through your browser settings.

9. Your Rights and Choices

Depending on your jurisdiction, you may have rights to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent
• Restrict or object to certain processing activities
• Request a copy of your personal data

To exercise these rights, contact us using the details below. We may require identity verification before processing requests.

10. Account Deletion

Users may request deletion of their account and associated personal data by contacting us at the email address below.

Certain information may be retained where required by applicable law, fraud prevention obligations, or legitimate business purposes.

11. International Data Transfers

If you access our Services outside India, your information may be transferred to and processed in countries where our service providers operate.

We take reasonable measures to ensure that transferred data receives an adequate level of protection.

12. Law Enforcement and Legal Compliance

We may disclose information if required to:

• Comply with applicable laws or legal processes
• Enforce our agreements and policies
• Protect the rights, safety, or security of users, the public, or the Company
• Detect or prevent fraud or security issues

13. Limitation of Liability

To the maximum extent permitted by law, Shakti Wearables shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from:

• Use of or inability to use the Services
• Unauthorised access to data beyond our reasonable control
• Third-party services or platforms

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any changes will be posted on this page with the revised “Last Updated” date. Continued use of the Services after updates constitutes acceptance of the revised policy.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact:

Shakti Wearables
Email: uroojshaktiwearables@gmail.com